LEGAL INFORMATION

Terms and Conditions

Please read these terms carefully before using our services

1. Introduction

Welcome to Alphapeutics. These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms. If you disagree with any part of these terms, please do not use our website or services.

2. Definitions

  • "Company" refers to Alphapeutics, our subsidiaries, affiliates, and partners.
  • "Services" refers to all medical treatments, consultations, and related healthcare services provided by Alphapeutics.
  • "Website" refers to the Alphapeutics website and all related digital platforms.
  • "User" refers to any individual who accesses or uses our website or services.
  • "Content" refers to all information, text, images, data, and other materials on our website.

3. Use of Our Website

You agree to use our website only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use of the website. Prohibited uses include:

  • Using the website in any way that violates applicable laws or regulations
  • Attempting to gain unauthorized access to any part of the website
  • Using the website to transmit or upload any viruses or malicious code
  • Collecting user information without explicit consent
  • Impersonating another person or entity

4. Medical Information Disclaimer

The content on our website is provided for general information purposes only and is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

Never disregard professional medical advice or delay in seeking it because of something you have read on our website. If you think you may have a medical emergency, call your doctor or emergency services immediately.

5. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and data compilations, is the property of Alphapeutics or its content suppliers and is protected by international copyright laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website without our express written consent.

6. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding your personal information.

7. Service Eligibility and Consent

Our medical services are available only to individuals who can form legally binding contracts under applicable law. By using our services, you represent and warrant that:

  • You are at least 18 years of age or are the legal guardian of a patient
  • You have the legal capacity to consent to treatment or are authorized to provide consent for the patient
  • All information you provide is accurate, complete, and current

8. Payment and Cancellation

Payment for our services is due at the time specified in your treatment agreement. We accept various payment methods as outlined during the booking process.

Cancellation policies vary by service type. Please refer to your specific treatment agreement for details on cancellation timeframes and any applicable fees.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Alphapeutics shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the website or services
  • Any conduct or content of any third party on the website
  • Any content obtained from the website
  • Unauthorized access, use, or alteration of your transmissions or content

10. Indemnification

You agree to defend, indemnify, and hold harmless Alphapeutics, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the website.

11. Changes to Terms

We may revise these Terms at any time by updating this page. Your continued use of the website after any such changes constitutes your acceptance of the new Terms. Please check this page regularly to ensure you are familiar with the current version.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Malaysia, without regard to its conflict of law provisions. Any legal action or proceeding relating to your access to or use of the website or these Terms shall be instituted in the courts of Malaysia.

13. Contact Information

If you have any questions about these Terms, please contact us at:

Alphapeutics

Email: [email protected]

Phone: +6017 534 1411 (Malaysia) | +65 8079 0877 (Singapore)

Address: Alphapeutics Medical Center, 2-2, Galleria Cyberjaya, Jalan Teknokrat 6, Cyber 5, 63000 Cyberjaya, Selangor, Malaysia

14. Severability

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

Last updated: May 17, 2025

If you have any questions about our Terms and Conditions, please contact our legal team.

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